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Turn a question into a conversation

Put a WhatsApp button on your storefront so shoppers can ask before they buy, in the app they already use every day.

Works with Online Store 2.0 themes

  • Support
  • Conversion
  • No new inboxConversations land in the WhatsApp you already run.
  • Answer before the doubtA question asked is an objection you get to handle.
  • Set your hoursShow the button when someone is actually there to reply.

What WhatsApp Chat does

  • Floating chat button

    A WhatsApp button on every page, positioned wherever you want it.

  • Multiple agents

    Route to sales, support or a specific person from one button.

  • Prefilled messages

    Open the chat with the product name and page already in the message.

  • Business hours

    Hide the button, or swap it for a contact form, outside your hours.

  • Greeting bubble

    An optional prompt that invites the question instead of waiting for it.

  • Styling control

    Color, size, position and copy, tuned separately for mobile and desktop.

How it works

  1. Connect your number

    Add the WhatsApp number, or numbers, that should receive messages.

  2. Place the button

    Choose where it sits, what it says and when it is visible.

  3. Reply and close

    Messages arrive in WhatsApp with the product the shopper was viewing.

Who it is for

  • Considered purchasesHigher price points where shoppers want to ask first.
  • Made-to-order brandsSizing, customization and lead times need a human.
  • WhatsApp-first marketsRegions where WhatsApp is the default way to reach a business.
  • Small support teamsOne or two people who would rather not run a helpdesk.

Frequently asked questions

A standard WhatsApp number works. WhatsApp Business is worth using if you want a catalogue, saved replies and away messages, but the app does not require it.

Yes. Add as many agents as you need, give each one a role and an availability window, and shoppers pick who to message.

That is up to you. Show it everywhere, or restrict it to product and cart pages where a question is most likely to block a sale.

You can hide the button entirely, or keep it visible with a message that sets the expectation for when you will reply.

More apps from Devoptly

Ready to add WhatsApp Chat to your store?

Install it in a few minutes, or talk to the team that builds it and we will set it up with you.